compatibility with Mountain Lion

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

There seems to be an issue with Identity Finder on Mountain Lion.  I'm testing with the latest, fully updated Developer Preview.

On my first install, Identity Finder was working fine using our older 5.1 installer generated from our console.  But after reformatting the machine and installing Identity Finder again, I can't get it to work.  When I go to Preferences -> File Types -> Select Custom file type list and click Manage, I see only "Other File Types" in the list.  Normally this list should include all the Spotlight filterable types and indeed doing a search with known detectable test data yields no search hits.

As an additional test, I reformatted the Mac again and this time downloaded the current Identity Finder 5.7 for Mac direct from Identityfinder.com.  I copied the application bundle from the DMG to the Applications folder and then installed our license file inside the application bundle, but am getting the same issue with the Spotlight filterable types not showing in the Custom list.

Anyone else tested Mountain Lion and Identity Finder?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
telamon Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 May 2012 Status: Offline Points: 1	Post Options Post Reply Quote telamon Report Post Thanks(0) Quote Reply Topic: compatibility with Mountain Lion Posted: 31 May 2012 at 1:24pm
	There seems to be an issue with Identity Finder on Mountain Lion. I'm testing with the latest, fully updated Developer Preview. On my first install, Identity Finder was working fine using our older 5.1 installer generated from our console. But after reformatting the machine and installing Identity Finder again, I can't get it to work. When I go to Preferences -> File Types -> Select Custom file type list and click Manage, I see only "Other File Types" in the list. Normally this list should include all the Spotlight filterable types and indeed doing a search with known detectable test data yields no search hits. As an additional test, I reformatted the Mac again and this time downloaded the current Identity Finder 5.7 for Mac direct from Identityfinder.com. I copied the application bundle from the DMG to the Applications folder and then installed our license file inside the application bundle, but am getting the same issue with the Spotlight filterable types not showing in the Custom list. Anyone else tested Mountain Lion and Identity Finder?

Product Management Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 24 Nov 2010 Status: Offline Points: 172	Post Options Post Reply Quote Product Management Report Post Thanks(0) Quote Reply Posted: 01 Jun 2012 at 11:37am
	Hello - Mountain Lion is not yet supported. We are actively testing this OS but as Apple has repeatedly changed features of the operating system between developer previews and release, a version of DLP Endpoint for Mac that supports Mountain Lion will be released after the operating system has been released as a final version.

justbustr Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jul 2012 Location: Cambridge, MA Status: Offline Points: 1	Post Options Post Reply Quote justbustr Report Post Thanks(0) Quote Reply Posted: 05 Jul 2012 at 3:28pm
	Hi, Are you able to confirm whether or not your future 10.8-supported client will be compatible with Mountain Lion's new Gatekeeper security feature (requiring installers to be signed with an Apple Developer ID), which is enabled by default on all new Mountain Lion installs? Edited by justbustr - 05 Jul 2012 at 3:29pm

Product Management Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 24 Nov 2010 Status: Offline Points: 172	Post Options Post Reply Quote Product Management Report Post Thanks(0) Quote Reply Posted: 06 Jul 2012 at 9:34am
	That is the plan, yes.

snyderl Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 Aug 2012 Status: Offline Points: 1	Post Options Post Reply Quote snyderl Report Post Thanks(0) Quote Reply Posted: 28 Aug 2012 at 10:21am
	Hi. Is there any update to 10.8 support? We are waiting to roll out version 6 until 10.8 is supported.

Product Management Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 24 Nov 2010 Status: Offline Points: 172	Post Options Post Reply Quote Product Management Report Post Thanks(0) Quote Reply Posted: 11 Sep 2012 at 12:49pm
	Version 6.1 has been released which supports OS X 10.8 (Mountain Lion)

UofU-GS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Oct 2012 Location: Salt Lake City Status: Offline Points: 1	Post Options Post Reply Quote UofU-GS Report Post Thanks(0) Quote Reply Posted: 31 Oct 2012 at 8:43pm
	I would have to disagree. The University of Utah purchased this software and I have upgraded to the most recent version off your site. I am running OS X 10.8.2 and the software has never finished a scan. It always fails at some point in the scanning process. I have even quit every other running application and only ran Identity Finder and it still crashes at some point. Unfortunately. This seems like a good product and it seems to work however if I can never complete a scan what use is it to me?

Identity Finder Team Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 30 Nov 2010 Status: Offline Points: 57	Post Options Post Reply Quote Identity Finder Team Report Post Thanks(0) Quote Reply Posted: 02 Nov 2012 at 12:11pm
	If you have not already, please open a support ticket at support.identityfinder.com for additional assistance.