Identity Finder Enterprise Console version 4.1 and greater include the Console Administrator Tool (CAT).  This tool aides in advanced configuration and maintenance operations such as:

• Database Connection Settings
• HTTPS Configuration
• AD Authentication Settings
• SMTP (Email) Settings
• Gathering Server Log and Configuration Data

Running the CAT

To run the CAT follow these steps:

1. Log on to the console of the Console server (where the Identity Finder Enterprise Console was installed).  This can be done by either physically accessing the machine, or using any remote desktop tools available.
2. Navigate to the installation directory, which by default is: C:\Program Files\Identity Finder Console\
3. Open the folder named ConsoleAdministrator and run the executable: ConsoleAdministrator.exe

Gathering Server Log and Configuration Data

Whenever there is a problem with the Console that can not be fixed by reviewing the on-line help or existing Knowledge Base (KB) articles, it may be necessary to send detailed logs and configuration information to our support team.  To do this, simply run the CAT and click the Gather Data button in the lower left hand corner of the CAT.  This will save a zip archive that can then be sent to the support team for analysis.  The Gather Data button is illustrated here: