Troubleshooting


Activation steps and troubleshooting
Last Updated: 7/7/2010
Basic troubleshooting steps (Windows and Mac)
Last Updated: 2/8/2011
Basic troubleshooting steps (Enterprise Console)
Last Updated: 2/8/2011
Gathering Diagnostic Data
Last Updated: 4/14/2011
Guide to Using Identity Finder Support Services
Last Updated: 2/8/2011
Error: Unable to initialize the OCR module
Last Updated: 3/23/2012
The filter returned an error
Last Updated: 1/26/2012
Signed Outlook messages are not searched
Last Updated: 6/8/2011
Addressing a Bad file descriptor error in a Mac OS client log
Last Updated: 5/9/2011
Ensuring that Identity Finder is attempting to search the specified locations
Last Updated: 2/8/2011
Console Log Data Displays an Incorrect Time Stamp
Last Updated: 2/8/2011
Endpoints or Results Fail to be Displayed in the Console
Last Updated: 1/5/2011
Errors or Application Exit During Outlook Search
Last Updated: 12/28/2010
Unable to view Identity Finder Enterprise Console login page
Last Updated: 11/6/2010
Manually Creating an Error Report on Windows
Last Updated: 9/22/2010
error CS2001: Source file 'C:\Windows\TEMP\filename.ext' could not be found
Last Updated: 9/2/2010
Identity Finder Does Not Allow Licensed Features
Last Updated: 8/9/2010
Resolving an Error caused by a Third-Party IFilter
Last Updated: 7/23/2010
Silverlight Issue or Error when viewing Console login page
Last Updated: 7/12/2010
Missing Credit Card Number (CCN) results in Microsoft Excel Spreadsheets
Last Updated: 7/12/2010
The ordinal 23 could not be located in the dynamic link library MAPI32.dll
Last Updated: 7/11/2010
Unable to find MAPI32.dll
Last Updated: 7/11/2010
The ordinal 30 could not be located in the dynamic link library MAPI32.dll
Last Updated: 7/11/2010
The ordinal 140 could not be located in the dynamic link library MAPI32.dll
Last Updated: 7/11/2010
Missing results in Microsoft Office files
Last Updated: 6/25/2010
Identity Finder Windows Client Out of Memory
Last Updated: 6/25/2010
Virus found during Identity Finder Search
Last Updated: 6/23/2010
Missing Social Security Number (SSN) results
Last Updated: 6/23/2010
Error: Memory Full
Last Updated: 6/23/2010
Missing Database or Website Locations
Last Updated: 2/18/2010
Settings Stored as Zero on Endpoint Systems when configured via Policy
Last Updated: 2/8/2010
Windows Protected Storage - Legacy Browser Dialogs
Last Updated: 1/12/2010
Uninstalling Identity Finder Console 4.0.2
Last Updated: 10/27/2009
Scheduling Identity Finder from within the client application
Last Updated: 10/18/2009
Search Excel 2007 files with Identity Finder 3.x on 64 bit Windows
Last Updated: 10/15/2009